Project Management in a Translation Agency

Nowadays a translation agency experiences an increasing amount of inquiries compared to the past years. This is due to globalization and the increasing use of the internet all over the world, and the added amount of work will require more and more resources in the future. To be able to handle these challenges it is important for the translation agency that an efficient and targeted-oriented project management system is introduced which includes the translation agency’s customers during all stages of the project.

After the customer first contacts the translation agency and sends his original texts, they are analyzed and the further proceeding is discussed with the client. The translation agency then plans the construction of the project in detail and distributes the individual tasks to their staff. It is important that the project manager stays on top of things at any time; he must know exactly what the status of each part of the project is and who the responsible persons are. The employees must be coordinated from a single point so that the whole project remains well-structured. Today this is particularly important because projects can be so large that they keep a translation agency with a dozen workers busy for several weeks. Efficient project management is essential in order to guarantee a successful completion on time – because if the translation agency fails at delivering a project, the consequences for all parties involved can be expensive.

That's why project management and human resource management have such high priority in a translation agency. After the individual tasks have been carried out, the translation agency refers the completed project back to the customer.